Service Concierge

Job Summary

Posted July 14, 2022

Birchwood has an exciting opportunity for a Service Concierge at Birchwood Lexus. The state-of-the-art Lexus store opened July 2020 and is located in South Winnipeg at 200 Lowson Crescent. The new stand-alone, two-story, 41,000-square-foot Lexus store has room for as many as 250 vehicles on-site and brand-new service installations.

The Service Concierge welcomes customers, listen to their description of the problems or service needed and prepare and drive the vehicle to the service area. They also facilitate the flow of vehicles to the proper appointment time. They are the first level support to the customer and service advisors and assist the advisors as required.

Essential Skills / Details

• High attention to detail with proven time management and organizational skills
• Relationship expert with a demonstrated commitment to customer satisfaction
• Thrive in a collaborative environment where team support is encouraged
• Previous automotive service or sales experience is an asset
• Valid 5F driver's license, clean drivers abstract and own transportation to and from work

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Salary / Wage Range

To be discussed during interview process.