Honda Driving Excellence is a national program that recognizes efforts made by a Honda dealership towards providing a best-in-class customer experience to its guests. It evaluates customer feedback in all departments, through mystery shops and store process audits by Honda representatives.
In 2019 & 2020, Birchwood Honda West received the award for achieving excellence in Honda’s Customer Experience Recognition Program which recognizes dealerships that deliver an exceptional customer experience level.
“Honda Driving Excellence™ Dealer” recognizes dealers for outstanding achievements in Sales & Service Mystery Shops, and 12 additional key performance indicators.
Birchwood Honda West’s newly updated dealership offers a spacious sales showroom where customers are able to view the entire Honda vehicle line-up with the assistance and guidance of our experience product specialist sales professionals. The parts department stocks an extensive line of products like tires and Honda Accessories designed specifically for each Honda Model. The Service department features a spacious drive-up area and service bays where our team of Honda Trained technicians, with over 100 years of experience, is able to perform everything from regular maintenance to specific vehicle repairs.
It’s an honor and privilege to have such a fantastic team that works together to deliver a unique customer experience to our clients from Winnipeg and surrounding areas.
Birchwood Honda West thanks all its associates and partners for their tireless work towards challenging the status quo and delivering on our vision of providing guests with an extraordinary customer experience. We also thank Honda Canada for their ongoing support and guidance. 2021 is looking brighter as we continue to find ways to innovate and deliver more value to our guests through our offering of automotive products and services.
Winnipeg and Manitoba’s largest network of automotive retailers, Birchwood Automotive Group is proud to have served the community as a recognized leader in the automotive sector and supporter of the United Way and other non-profit organizations for over 55-years.
Birchwood currently has 24 dealerships that carry 22 automotive brands and provide vehicle servicing, as well as 3 Collision repair facilities, 4 Birchwood Credit stores, and our special restoration facility.
Over 1,200 people work for the Birchwood Automotive Group, across Southern Manitoba and Saskatchewan. Our service technicians are manufacturer certified, and all employees undergo rigorous training to uphold our quality standards.
Birchwood has been recognized multiple times by Aon Hewitt and other research bodies as a top employer in Canada.
As part of our commitment to making choosing a new vehicle a great experience with Birchwood, we’ve developed a new online tool to help you to choose the right vehicle model for you. Try our Model Discovery Tool for new vehicle discovery today!
Birchwood has been a dedicated supporter and contributor to the United Way for over 25-years. With our founder and president both serving as Campaign Chairs in 1975 and 2013 respectively, and our team members contributing over $7,000,000 to the annual campaign, we’re proud of our contributions. Read more about our work In the Community.
Birchwood Honda West